Which action must be taken before powering down the endpoint during thereplacement process of a Cisco collaboration device?
A. Reset the device to factory settings.
B. Back up the configuration.
C. Activate the new device.
D. Install the new hardware.
Correct Answer:B
What is the purpose of the pre-service checklist in the endpoint replacement process?
A. To ensure all necessary tools and personnel are available
B. To test the functionality of the existing endpoint
C. To verify the current configuration settings of the endpoint
D. To gather information about the replacement unit
Correct Answer:A