ITIL Exin Exam Questions and Free Practice Test

What is used to control a process?

A. Inputs

B. Functions

C. Objectives

D. Stakeholders

Correct Answer:C

Which of the following statements about standard changes are CORRECT?
Solution:

Does this meet the goal?

A. Yes

B. No

Correct Answer:A

Which of the following is NOT an objective of service transition?

A. To ensure that a service can be operated, managed and supported

B. To provide training and certification in project management

C. To provide quality knowledge and information about services and service assets

D. To plan and manage the capacity and resource requirements to manage a release

Correct Answer:B

Supplier's abilities and requirements
Solution:

Does this meet the goal?

A. Yes

B. No

Correct Answer:A

Hardware within a data centre or computer room
Solution:

Does this meet the goal?

A. Yes

B. No

Correct Answer:A

The services
Solution:

Does this meet the goal?

A. Yes

B. No

Correct Answer:A

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