Online ITIL Practice TestMore Exin Products >

Free Exin ITIL Exam Dumps Questions

4.5

(9990 ratings)

Within service design, what is the key output handed over to service transition?

A. Measurement, methods and metrics

B. Service design package

C. Service portfolio design

D. Process definitions

Correct Answer:B

Did we get there?
Solution:

Does this meet the goal?

A. Yes

B. No

Correct Answer:A

Which Functions are included in IT operations management?

A. Network management and application management

B. Technical management and change management

C. IT operations control and facilities management

D. Facilities management and release management

Correct Answer:C

Chronological order of steps to resolve the incident

A. 1 only

B. 2 only

C. Both of the above

D. Neither of the above

Correct Answer:B

Check that the user is satisfied with the outcome

A. 1 only

B. Both of the above

C. 2 only

D. Neither of the above

Correct Answer:B

Restoring service
Solution:

Does this meet the goal?

A. Yes

B. No

Correct Answer:A

START ITIL EXAM