ITIL Exin Exam Questions and Free Practice Test

Question 115

Change Schedules
Solution:

Does this meet the goal?

A. Yes

B. No

Correct Answer:A

Question 116

Which process includes business, service and component sub-processes?

A. Capacity management

B. Incident management

C. Service level management

D. Financial management

Correct Answer:A

Question 117

Which of the following is commonly found in a contract underpinning an IT service?Financial arrangements related to the contract Description of the goods or service provided Responsibilities and dependencies for both parties

A. 1 and 2 only

B. 1 and 3 only

C. 2 and 3 only

D. All of the above

Correct Answer:D

Question 118

What is the primary focus of the business management?

A. Management, control and prediction of the performance, utilization and capacity of individual elements of IT technology

B. Review of all capacity supplier agreements and underpinning contracts with supplier management

C. Management, control and prediction of the end-to-end performance and capacity of the live, operational IT services

D. Future business requirements for IT services are quantified, designed, planned and implemented in a timely fashion

Correct Answer:D

Question 119

Appointing people to required roles

A. All of the above

B. 1 and 3 only

C. 1 and 2 only

D. 2 and 3 only

Correct Answer:A

Question 120

Which of the following are included within Release and Deployment Models?
1} Roles and responsibilities
2} Template release and deployment
3} Supporting systems, tools and procedures.
4} Handover activities and responsibilities

A. 1, 2 and 3 only.

B. 2, 3 and 4 only.

C. All of the above

D. 1 and 4 only.

Correct Answer:C

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